SPIRE Hospitality Congratulations to Cincinnati Marriott at RiverCenter’s Senior Convention Services Manager Hugh Moore and M Club Concierge Doris Snapp for being recognized at the 2026 ROSE Awards.
ROSE, which stands for Recognition Of Service Excellence, honors the hospitality professionals who help make every visitor’s experience in Cincinnati memorable. Produced by Cincinnati Hospitality Professionals and presenting sponsor Visit Cincy, the program recognizes hospitality professionals who go above and beyond to create meaningful experiences and represent the very best of Cincinnati hospitality.
ROSE Award recipients are selected by a seasoned panel of industry professionals from nominees submitted for outstanding service demonstrated during the 12 months leading up to the event.
“Hugh and Doris exemplify the passion, professionalism, and care that leave lasting impressions on both guests and clients,” said Mike Hogan, Area General Manager for Spire Hospitality. “Their commitment to service excellence and genuine hospitality continues to make a difference every day at Cincinnati Marriott at RiverCenter.”
Thank you both for your partnership, dedication, and for taking such exceptional care of our guests and clients.
Chris Russell 
