Lindsay Greenshields for Hotel Business Magazine: How to Create an Engaging and Effective Hotel Sales Training Program

People who excel in hospitality usually share a few essential attributes: they’re driven, creative, solution-oriented and love working with people. Of course, these qualities aren’t unique to the hotel industry and can also be found in individuals with all sorts of professional backgrounds. It’s become obvious—especially post-pandemic, as we’ve been forced to broaden our search for hospitality workers—that training people with those inherent qualities is one of the best ways to support our ever-growing and evolving industry.

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